Customer experience means a lot to us...a lot. Seriously, if we're being honest, we might as well admit the truth: we want to become friends with all our customers. Yes, we know. That's a little unusual. But we don't mind being different. From the first meeting to the final delivery, we want to build a real customer relationship; a unique experience. That means we have to pay attention to the little things. Even things as little as a USB drive...